Moving Stories – The Higenbottam’s

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Move into temporary accommodation or risk losing your house sale – that’s a tough message to hear, but David Higenbottam knew David Vawdrey from Sims Williams had his best interests at heart.

Having already lost one buyer because they hadn’t found the right property for their onward move, the Higenbottam’s were in danger of losing a cash buyer unless they were prepared to move quickly.

“David from Sims Williams explained our options clearly and honestly and we’re now treating our stay in temporary accommodation as a mini holiday,” says Mr Higenbottam.


Honest advice was appreciated

Mr Higenbottam says, “The relationship we have with Sims Williams allows both sides to speak freely and honestly and we appreciate the professional advice we received from Chichester branch manager David Vawdrey.”

“David explained that buyers in a strong position with no chain don’t come along very often – especially in today’s housing market,” says Mr Higenbottam.


Making the sums add up

The second buyer was willing to pay the full asking price – giving the Higenbottam’s extra funds.

Branch Manager David explained how this would cover the cost of a short stay in temporary accommodation and still leave them with more funds towards their next purchase


Ill health prompted move

In December 2016, Mr Higenbottam suffered two brain haemorrhages and spent Christmas and most of January in Southampton General Hospital.

Thankfully, he has made an excellent recovery. However, the stairs in their 1930’s semi-detached home in Chichester were proving a challenge and the family began their search for a bungalow.

Their desired search area was very specific and their house sold before the Higenbottam’s had found the perfect property for them.


Sims Williams were everywhere

Having been disappointed by another agent, Mr Higenbottam chose Sims Williams to help as he was impressed with their high profile in and around Chichester and their proactive approach to marketing.

Sims Williams conducted 34 viewings before the sale was agreed at 100% of the agreed asking price and contracts were exchanged within four weeks.


Client needs are priority

Although it’s not easy to advise a valued client to move out with nowhere to go, it is sometimes the best advice to achieve a long term goal.

David Vawdrey says, “Mr Higenbottam and his family deserved our very best efforts and we never lost sight of the fact that the ultimate goal was to help the family move to a home which Mr Higenbottam can fully enjoy.”

David, his wife Val and daughter Lisa will be staying in a holiday let near their current Chichester home while they wait for the purchase of their new bungalow to complete.

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What our clients say


Sims Williams were amazing as Estate Agents and kept us informed all along the way. Very good people, who we can't recommend highly enough.
David F - Buyer - Jan 26th, 2021

Insightful impactful sale

They got the job done easily and without delay! From first contact to successful completion through the many typical twists and turns it was always comforting to deal with a small team who made us feel like the only people selling a home. They totally respected and worked with the personal circumstances which enforced the sale. Sims Williams did exactly what they promised at our first meeting and more than met our expectations. Their understanding of the local market ensured that the property was priced to sell, achieving optimum results less than 48 hours from going live. With grateful thanks to the team.
Mrs Rod - Vendor - Jun 4th, 2021


The Sims team at Arundel are a professional team. Very responsive and helpful.
Mel - Buyer - Dec 2nd, 2020

Excellent Service

Excellent and courteous service from everyone we spoke to regarding our search for a suitable rental property to finally securing the right place for us.
Valerie - Tenant - Jun 29th, 2021

I cannot fault Sims Williams and would recommend them in a heartbeat

The common conception of Estate Agents is that they take a few pictures, write a blurb, publish it, show prospective purchasers around a property, and charge you a fortune for the privilege. From the seller's point of view, that may be how it seems. However, after the sale has actually been agreed, the service provided to the purchaser more than justifies the cost. I’ve recently purchased a property through Sims Williams, and they did so much to help. Ambiguity surrounding a tree preservation order was quashed in a matter of minutes, thanks to them having much more up-to-date information than the council. My survey raised a potential concern about damp. Sims Williams provided a damp expert to go and visit the property and compile a report – again resolving this problem very quickly. Lastly, a purchase further up the chain was causing delays. Sims Williams were constantly checking in with me, assuring me that they were chasing and doing everything in their power to help this complete. Obviously, all of this came out of the fee that would have been paid by the seller, so was effectively free for me. Had I have gone back to my solicitor with all these queries, I dread to think how expensive that bill would have been. Through my experience, I cannot fault Sims Williams and would recommend them in a heartbeat.

Always Helpful

We have been very happy with the Arundel Office who helped us consistently with the numerous problems that came up with the purchase of our wonderful new home. Particular mention needs to go to Emma for her constant endeavours to sort things out, and Tamsin waiting outside the office to hand over the keys at the eleventh hour. Thank you all.
Hilary - Buyer - Mar 23rd, 2021

Exemplary service

Buying through Sims Williams was made as stress-free as possible, with friendly and professional management of the sale. I was kept up-to-date with progress regularly. Really highly impressive. Many thanks especially to Mel and Calum at the Chichester branch.
Peter - Buyer - Feb 8th, 2021

Brilliant Service

I just wanted to let you know how impressed I have been with the efficient, friendly and tenacious service that Megan has given us in supporting the sale of 8 Shippam Street, which as you may well know has been over year in securing (through no fault of Sims Williams). I should also add that both Calum and Mel have been brilliant, with very efficient handovers and leave covering when needed.
Andy - Vendor - Apr 5th, 2022

Amazing Service

We are now well and truly settled into our new home and I wanted to thank Sim Williams for all you did to manage a speedy sale of our home. You said it wouldn't take long and with three offers within 36 hours we couldn't have asked for more. Having not been through the buying/selling process for 33 years we were immensely grateful to Mike and Mel for all their support, answering questions and following things through. The regular contacts and updates were extremely welcome and was something we hadn't expected.
Richard & Anne - Vendors - Mar 5th, 2021


Really helpful and efficient. Nothing too much trouble. Excellent service. David Vawdrey is highly efficient and charming to deal with. thank you
Flora - Tenant - Jul 13th, 2020