Is your money safe with your letting agent or landlord?

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Tenants and landlords handing over their hard-earned cash to a letting agent should check their money is protected if things go wrong.

The SAFE (Safe Agent Fully Endorsed) scheme means a letting agent or landlord will you’re your deposit and any fees in a bank account that can’t be used for any other purpose.

Independent estate agent Sims Williams is backing a national campaign aimed at protecting tenants and landlords from rogue letting agents.


SAFE Agent Scheme

As a committed member of the SAFE Agent scheme, Sims Williams supports the annual awareness week as an excellent way to remind tenants and landlords of their rights and drive up standards across the residential lettings industry.


What does being a SAFE agent involve?

As members of the scheme, reputable letting agents and landlords must prove they belong to a nationally recognised Client Money Protection scheme.

If you’re planning to use a letting agent or rent directly through a private landlord, you should check they belong to an approved scheme before you hand over any money or sign aa tenancy agreement.


Tenancy Deposit Scheme

As a leading independent lettings agent in the towns and villages between Chichester, Walberton and Arundel, Sims Williams belongs to the Government-approved Tenancy Deposit Scheme.


How does the Tenancy Deposit Scheme (TDS) work?

If you are planning to rent a property on an Assured Shorthold Tenancy (AST), you’ll probably be asked to pay a deposit.

Sims Williams holds your deposit money in a specially created account which is totally separate to other areas of our business.

We explain how the Tenancy Deposit Scheme works and provide written details to all our tenants and landlords at the start of every tenancy.

At the end of the tenancy agreement, you’ll get your deposit back, providing you have paid the rent and are leaving the property in the same condition as when you moved in.


Why are deposit protection schemes and the Safe Agent mark important?

At Sims Williams, we feel privileged that so many tenants, landlords and property owners place their trust in our long-established lettings service.

We believe clear, transparent and financially sound systems which protect the interests of tenants and landlords are essential in maintaining our position as one of the leading lettings agents in this part of West Sussex.


It’s time to rid the market of bad letting agents

Over recent times, there have been stories of unscrupulous letting agents who used tenant deposit money to prop up other areas of their failing business, and this is one of the key drivers for introducing compulsory client money protection schemes.

For independent estate and lettings agents like Sims Williams, highlighting bad practice and forcing poor agents out of the market is vital if the industry wants to retain consumer confidence in the private rented housing market.

Sims Williams’ lettings manager David Vawdrey says, “Sims Williams started trading in 1981 and honesty and integrity has been at the heart of our business since day one.

“We support any schemes that promote best practice, protect our tenants and landlords and help rid the market of people who give the lettings industry a bad name,” says David.


Sims Williams’ membership of professional industry bodies

Sims Williams is a member of the Association of Residential Letting Agents (ARLA), the National Association of Estate Agents (NAEA) and The Property Ombudsman and over 90% of our professional staff have industry-recognised qualifications.


About Sims Williams

We have been helping customers to sell and rent their properties since 1981 through our offices in Chichester, Walberton and Arundel.

If you’re looking to buy, sell or rent a property, call us today for a free market valuation and a professional service that you can trust.

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What our clients say

Thank you

Sims Williams (Chichester)have recently found new tenants for our property in Chichester. As ever the team were a pleasure to work with.They are efficient and professional to work with on every level. Thank you
Fiona - Landlord - Jun 1st, 2021

Sims Williams Estate Agents in Bognor Regis is a very good, professional, reliable and helpful in every case.

They solve any problems quickly and effectively, they help 100%. I highly recommend this professional estate agency company - Sims Williams from Bognor Regis to anyone who wants to buy their home. I wish you success and many satisfied customers like me and my wife.
Radek- Buyer - Oct 28th, 2022

Stress Free and easy to deal with

I found a property online and viewed the same day and the following day. Nothing was to much trouble, very accommodating around viewing times. The application process was straight forward and made the moving process very stress free. Would highly recommend Sims Williams and Jo, very easy to deal with.
Darren, Tenant - Oct 20th, 2021


Very good and thorough service in helping to rent out our property. Communication is excellent and nothing is ever too much bother. Constantly kept in contact along each step of renting out. Would highly recommend using this company.
Jo and Warren - Landlord - Sep 29th, 2020

Above and beyond!

I cannot praise John and the Bognor Regis Sims Williams team highly enough. Through a difficult year with sales falling through and second attempts, they have been a constant source of strength and support. The work that they do is worth much more than the fee they charge because they care about their clients and that shines through in everything that they do. I would not only highly recommend them but would suggest that you will not find a better agent for your sale or purchase and having them on your side through the stress is worth it's weight in gold. Thank you all so much.
Mrs L - Vendor & Buyer - Feb 7th, 2023

Positive, Professional, Quality, Responsive

Professional at all times. Patient and delivered the sale just within the cut-off for stamp duty holiday, with very difficult vendors. 10/10
Buyer - Jul 21st, 2021


Excellent service. Highly recommended.
Tessa F - Landlord - Dec 16th, 2020

Claire - Vendor - 26.01.2023

We were very pleased with the team who were efficient and focused on finding the right buyer. The sale went through smoothly and we were kept informed at each stage of the process Thank you we would recommend them.
Claire - Vendor - Jan 26th, 2023

Friendly, professional and diligent

It was a pleasure buying through Sims Williams. The Arundel team made the process as stress free as possible. They were always prompt to respond and very friendly, professional and diligent in their correspondence. We would certainly use Sims should we choose to sell in the future.
A Elliott - Buyer - Nov 24th, 2022


Would highly recommend Sims Williams. Quality service and responsive. The whole experience was positive. Thanks so much!
Athena - Landlord - Dec 30th, 2021