How Sims Williams is re-opening its offices – safely

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Sims Williams is “Open for Business” – with safety in mind

From Monday 18th May, our offices in Chichester, Arundel and Walberton will re-open and our team is ready, willing and eager to kickstart the local property market.

 

Safety is our top priority

Protecting our staff and customers from the risks of Coronavirus is our top priority and it means we’ll be doing some things differently to keep us all safe. Obviously, you can still expect the same great professional service and unbeatable local knowledge. We are following Government guidance and you can read  the Government advice on moving home during this time.

 

Here are the new measures we are putting in place for buyers, sellers, landlords and tenants.

 

Our offices

By Appointment Only

To ensure we can maintain social distancing guidelines, please make an appointment before you visit any of our offices. Please ring or email your nearest office to make an appointment – we will not be allowing unplanned walk-in visits.

 

Opening Hours

Monday to Friday                  10am to 5pm
Saturday                                  10am to 1pm

We are closed on Sundays and Bank Holidays.

 

You can find contact details for all our offices at the bottom of this article.

Before making an appointment, we will ask: –

  • Are you or anyone in your household in the “At Risk” category?
  • Do you or anyone in your household have any symptoms of coronavirus?
  • Have you or anyone in your household previously tested positive for Coronavirus or have since recovered?

If you answer “Yes’ to any of the questions, we may ask you to deal with us remotely until the risk of infection and illness reduces.

 

Visiting our offices

We will clean all surfaces, including door handles after each visitor and you will be asked to use a hand sanitiser when you arrive. We will try and restrict the amount of paperwork we handle and will email you documents and property details following your visit where possible.

Please bring your own pen if you need to sign anything.

 

Arranging Viewings

We are increasing the number of virtual tours and videos of properties for sale and will encourage you to start by viewing these.

If you are keen on a property and want to arrange a viewing, please contact us to make an appointment.

We will still accompany buyers on viewings and will aim to keep a minimum of two metres apart at all times.

Where this may not be possible due to the size of the property, our team will wear protective face masks and gloves to protect homeowners and potential buyers during viewings.

Please note that a maximum of two people can view a property at the same time and young children will not be allowed to attend viewings.

We will do our best to arrange viewings outside our opening hours if this can be done safely.

 

Advice for homeowners and sellers

Before each viewing, please wipe down all surfaces and door handles with a suitable sanitiser.

If possible, please provide hand-washing facilities, soap and single use hand towels for viewers to use on arrival.

We will bring our own sanitiser and will ask viewers to sanitise their hands before entering your property and to refrain from touching surfaces and door handles.

Homeowners will be asked to leave all the doors open inside and to go into the garden or for a short walk while the viewing is taking place. If you are unable to leave the property, we will ask you to keep 2 metres away from the potential buyer and our property consultant during the viewing.

If you have given us a set of keys to conduct viewings, we will sanitise these after each viewing.

After each viewing, we recommend you again wipe down all surfaces with a sanitising product.

 

Completion Days

We know everyone is keen to act quickly when a sale has been agreed and everything is in place to arrange completion.

Please accept that there could be unexpected delays if anyone in the chain falls ill or becomes vulnerable to the Coronavirus.

We will maintain communication with everyone in the chain throughout the sale to avoid delays and keep all parties well-informed.

 

Let’s get moving

We know things will be strange for a while, but we are confident we can get back to selling houses and keep our clients and staff at the same time.

We have lots of sellers ready to move and we will progress exchanged properties through to completion as quickly as possible.

If you are considering selling your property, we can help you to create a video walk around so that we can provide a free, no obligation market valuation to get you started.

Contact your nearest Sims Williams office for details.

 

Contact Details

Sims Williams Sales

Chichestersales@simswilliams.co.uk           01243 787868

Arundelsales@simswilliams.co.uk                01903 881133

Walbertonsales@simswilliams.co.uk           01243 551368

 

Property Management and Lettings

Chichesterlettings@simswilliams.co.uk       01243 836055

Arundellettings@simswilliams.co.uk            01903 881133

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What our clients say

PROFESSIONAL AND FRIENDLY

Right from the word go Sara, Linda and the team provided a very efficient, professional and friendly service. Never too busy to answer questions and kept me well informed of progress through to completion. Would highly recommend their service. Thank you.
Natasha M - Vendor - Dec 9th, 2020

Property Purchase

I would like to thank Sims Williams for their first class service when we bought a property from the Millgate development in Barnham. Both Jane and Marilyn went above and beyond to support our house purchase. They were always kind, helpful and friendly. Thank you very much.
Emma- New Home Buyer - Apr 12th, 2022

Jane & Marilyn are the stars of the Mill Gate.

From the first meeting with Jane and Marilyn to our eventual move in at Mill Gate these two ladies have been fabulous. They could not have been more helpful and provide service with a smile. They were friendly and informative. Every company needs a Jane and Marilyn. Please send them our heartfelt thanks.
Adrian & Judy G- New Home Purchase - Aug 10th, 2022

A 19 week stressful purchase!

Our sale took 19 weeks from beginning to end. No ones fault there was just a few obstacles to overcome on our purchase! But through it all John Wyatt was exemplary in his manner and the way he looked after us. Nothing was too much trouble, umpteen telephone conversation where he allayed our fears and worries. Kept us informed re our buyer, all the way through. We thoroughly recommend Sims Williams at Bognor Regis. One old fashioned estate agent that values you as a customer and never makes you feel that they are doing you a favour.
Beach - Vendor - Jun 28th, 2021

Local Knowledge - Proactive Marketing - Regular Updates

We instructed Sims Williams to market our Church View development of 6 Village Homes. Their local knowledge and proactive marketing together with regular updates on each of the transactions kept us fully informed throughout the entire process. I’d be happy to discuss any aspect of their involvement personally with anyone concerned.
Tony Harrison - Managing Director Globe Estates (Southern) Ltd. -

Excellent Service

John Wyatt from the Bognor Office office was exceptionally helpful all through our recent Purchase. He was the lynchpin in making the whole transaction happen. He always replied to emails and telephone calls, and nothing was too much trouble. Without his help in liaising both with the vendor, and both sets of solicitors, I am convinced that we would have taken an awful lot longer to get to completion. I really cannot praise his helpfulness enough, but I would like to add that on the odd occasion that John was unavailable, all the other staff both in Walberton and Chichester were also extremely helpful
Buyer - Jun 29th, 2021

EXCEPTIONAL SERVICE

I can't praise the Walberton team enough - really wish they had been are agents for selling our property as they were so efficient, organised and the customer service was fantastic. Prompt responses and nothing was to much trouble. Especially Lin - who's calm approach kept me sane and rational!
Lisa J - Buyer - Sep 4th, 2020

BRILLIANT SERVICE

From the moment we first called we knew they were a professional outfit. Towards the end of the move the service was still first class and the after care was there too. Can’t fault anyone who works there! Thanks again.
Mark S - Tenant - Jul 28th, 2020

Excellent

Would highly recommend Sims Williams. Quality service and responsive. The whole experience was positive. Thanks so much!
Athena - Landlord - Dec 30th, 2021

Extensive Marketing & Regular Progress Updates

Sims Williams well researched advice on suitable house types and values, was very much appreciated at the early stages of our development plan. Their extensive marketing and regular progress updates kept us fully informed throughout the process. I would strongly recommend their services.
Jeremy Napthine - Director Salt Earth Limited -