How Sims Williams is re-opening its offices – safely

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Sims Williams is “Open for Business” – with safety in mind

From Monday 18th May, our offices in Chichester, Arundel and Walberton will re-open and our team is ready, willing and eager to kickstart the local property market.


Safety is our top priority

Protecting our staff and customers from the risks of Coronavirus is our top priority and it means we’ll be doing some things differently to keep us all safe. Obviously, you can still expect the same great professional service and unbeatable local knowledge. We are following Government guidance and you can read  the Government advice on moving home during this time.


Here are the new measures we are putting in place for buyers, sellers, landlords and tenants.


Our offices

By Appointment Only

To ensure we can maintain social distancing guidelines, please make an appointment before you visit any of our offices. Please ring or email your nearest office to make an appointment – we will not be allowing unplanned walk-in visits.


Opening Hours

Monday to Friday                  10am to 5pm
Saturday                                  10am to 1pm

We are closed on Sundays and Bank Holidays.


You can find contact details for all our offices at the bottom of this article.

Before making an appointment, we will ask: –

  • Are you or anyone in your household in the “At Risk” category?
  • Do you or anyone in your household have any symptoms of coronavirus?
  • Have you or anyone in your household previously tested positive for Coronavirus or have since recovered?

If you answer “Yes’ to any of the questions, we may ask you to deal with us remotely until the risk of infection and illness reduces.


Visiting our offices

We will clean all surfaces, including door handles after each visitor and you will be asked to use a hand sanitiser when you arrive. We will try and restrict the amount of paperwork we handle and will email you documents and property details following your visit where possible.

Please bring your own pen if you need to sign anything.


Arranging Viewings

We are increasing the number of virtual tours and videos of properties for sale and will encourage you to start by viewing these.

If you are keen on a property and want to arrange a viewing, please contact us to make an appointment.

We will still accompany buyers on viewings and will aim to keep a minimum of two metres apart at all times.

Where this may not be possible due to the size of the property, our team will wear protective face masks and gloves to protect homeowners and potential buyers during viewings.

Please note that a maximum of two people can view a property at the same time and young children will not be allowed to attend viewings.

We will do our best to arrange viewings outside our opening hours if this can be done safely.


Advice for homeowners and sellers

Before each viewing, please wipe down all surfaces and door handles with a suitable sanitiser.

If possible, please provide hand-washing facilities, soap and single use hand towels for viewers to use on arrival.

We will bring our own sanitiser and will ask viewers to sanitise their hands before entering your property and to refrain from touching surfaces and door handles.

Homeowners will be asked to leave all the doors open inside and to go into the garden or for a short walk while the viewing is taking place. If you are unable to leave the property, we will ask you to keep 2 metres away from the potential buyer and our property consultant during the viewing.

If you have given us a set of keys to conduct viewings, we will sanitise these after each viewing.

After each viewing, we recommend you again wipe down all surfaces with a sanitising product.


Completion Days

We know everyone is keen to act quickly when a sale has been agreed and everything is in place to arrange completion.

Please accept that there could be unexpected delays if anyone in the chain falls ill or becomes vulnerable to the Coronavirus.

We will maintain communication with everyone in the chain throughout the sale to avoid delays and keep all parties well-informed.


Let’s get moving

We know things will be strange for a while, but we are confident we can get back to selling houses and keep our clients and staff at the same time.

We have lots of sellers ready to move and we will progress exchanged properties through to completion as quickly as possible.

If you are considering selling your property, we can help you to create a video walk around so that we can provide a free, no obligation market valuation to get you started.

Contact your nearest Sims Williams office for details.


Contact Details

Sims Williams Sales           01243 787868                01903 881133           01243 551368


Property Management and Lettings       01243 836055            01903 881133

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What our clients say

Finding new home could not be easier.

We been in a search of a new home and living in West Sussex our way led us to Sims Williams. We fell in hands of David who professionally guided us towards our new home. From the beginning, communication was excellent from David who was very helpful and made our rental process easy and hassle free. With David’s knowledge and professionalism we found a perfect new home and the whole story remains a pleasant memory. We will definitely recommend and call again! Thank you David and Thank you Sims Williams.
V&B - Tenants - Aug 21st, 2023

'Thank You' for all your Help & Support

Outstanding service from Richard and the whole team. In what was very trying circumstances, Sims Williams stuck to the task unequivocally. Many Thanks.
Mike & Tina - Vendors - Jun 22nd, 2021


Richard was completely professional yet friendly and kept us informed every step of the way. Nothing was ever too much trouble and he made a protracted transaction far less stressful than it could have been. Thoroughly recommend him and the company.
Fay - Vendor - Dec 7th, 2021

Outstanding Service

We sold our first home of 9 years, and bought our new forever home with Sims Williams. The service provided by John and team was outstanding. We had a very long and at times, stressful sale/purchase, however, John and his team kept us up to date as much as possible and the communication was brilliant. This made things a little less stressful. We can't fault John and his team and are so thankful for all their hard work and patience to make our sale and purchase possible. We would highly recommend using Sims Williams!
Mr & Mrs H - Nov 3rd, 2022

Great Customer Service!

Emma and Helena at Sims Williams gave exemplary customer service. We dealt mainly with Emma. She responded to questions and emails in a very timely manner which was very helpful to us being out of town. She made sure we were kept informed during the purchasing process and was very effective in prompting others to help things to move forward. She is very polite and professional and is an asset to the Sims Williams team. Our overall experience was very positive and we will use their services again.
Zoe & Mark - Buyer - Jul 9th, 2021

Helpful, Efficient & Friendly

Thank you all so much for you all your help and support in selling 18 Green Lane for us, you’ve all been so helpful, quick to respond, friendly and well you sold it really quickly! I have already recommended you to a number of friends and will continue to do so, my parents bought from you over 20 years ago and you have continued to be fantastic.
Julia - Vendor - Jun 18th, 2021


Excellent letting agent, Jo has been brilliant and lovely to deal with, the communication from her has been fantastic. The whole process of viewing the property to signing the tenancy was quick, efficient and smooth. Would highly recommend Sims Williams.
Rachael - Tenant - Oct 7th, 2022

Excellent Service!

We recently completed on a property in Bognor Regis and bought it through Simms Williams. I have to say the service was excellent from the office staff but mainly from our main contact there Susie Jones. We probably drove her mad with all the questions, extra viewings but she was always there to answer them and do everything she could to help the sale go smoothly. Excellent service, well done Susie.
Noeleen- Buyer - Nov 25th, 2023


I needed to rent a property in the Chichester area, while my new house is being built. David Vawdry of the Chichester office made this very easy for me, when I was experiencing considerable delays by my purchaser's solicitor, making it difficult for me to enter into a tenancy agreement. David Vawdry found a very suitable property at very short notice. I moved in several days ago and I am delighted with the property I have rented and have settled in very quickly.
Keith E - Tenant - Oct 5th, 2020


The Sims team at Arundel are a professional team. Very responsive and helpful.
Mel - Buyer - Dec 2nd, 2020