How Sims Williams is re-opening its offices – safely

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Sims Williams is “Open for Business” – with safety in mind

From Monday 18th May, our offices in Chichester, Arundel and Walberton will re-open and our team is ready, willing and eager to kickstart the local property market.


Safety is our top priority

Protecting our staff and customers from the risks of Coronavirus is our top priority and it means we’ll be doing some things differently to keep us all safe. Obviously, you can still expect the same great professional service and unbeatable local knowledge. We are following Government guidance and you can read  the Government advice on moving home during this time.


Here are the new measures we are putting in place for buyers, sellers, landlords and tenants.


Our offices

By Appointment Only

To ensure we can maintain social distancing guidelines, please make an appointment before you visit any of our offices. Please ring or email your nearest office to make an appointment – we will not be allowing unplanned walk-in visits.


Opening Hours

Monday to Friday                  10am to 5pm
Saturday                                  10am to 1pm

We are closed on Sundays and Bank Holidays.


You can find contact details for all our offices at the bottom of this article.

Before making an appointment, we will ask: –

  • Are you or anyone in your household in the “At Risk” category?
  • Do you or anyone in your household have any symptoms of coronavirus?
  • Have you or anyone in your household previously tested positive for Coronavirus or have since recovered?

If you answer “Yes’ to any of the questions, we may ask you to deal with us remotely until the risk of infection and illness reduces.


Visiting our offices

We will clean all surfaces, including door handles after each visitor and you will be asked to use a hand sanitiser when you arrive. We will try and restrict the amount of paperwork we handle and will email you documents and property details following your visit where possible.

Please bring your own pen if you need to sign anything.


Arranging Viewings

We are increasing the number of virtual tours and videos of properties for sale and will encourage you to start by viewing these.

If you are keen on a property and want to arrange a viewing, please contact us to make an appointment.

We will still accompany buyers on viewings and will aim to keep a minimum of two metres apart at all times.

Where this may not be possible due to the size of the property, our team will wear protective face masks and gloves to protect homeowners and potential buyers during viewings.

Please note that a maximum of two people can view a property at the same time and young children will not be allowed to attend viewings.

We will do our best to arrange viewings outside our opening hours if this can be done safely.


Advice for homeowners and sellers

Before each viewing, please wipe down all surfaces and door handles with a suitable sanitiser.

If possible, please provide hand-washing facilities, soap and single use hand towels for viewers to use on arrival.

We will bring our own sanitiser and will ask viewers to sanitise their hands before entering your property and to refrain from touching surfaces and door handles.

Homeowners will be asked to leave all the doors open inside and to go into the garden or for a short walk while the viewing is taking place. If you are unable to leave the property, we will ask you to keep 2 metres away from the potential buyer and our property consultant during the viewing.

If you have given us a set of keys to conduct viewings, we will sanitise these after each viewing.

After each viewing, we recommend you again wipe down all surfaces with a sanitising product.


Completion Days

We know everyone is keen to act quickly when a sale has been agreed and everything is in place to arrange completion.

Please accept that there could be unexpected delays if anyone in the chain falls ill or becomes vulnerable to the Coronavirus.

We will maintain communication with everyone in the chain throughout the sale to avoid delays and keep all parties well-informed.


Let’s get moving

We know things will be strange for a while, but we are confident we can get back to selling houses and keep our clients and staff at the same time.

We have lots of sellers ready to move and we will progress exchanged properties through to completion as quickly as possible.

If you are considering selling your property, we can help you to create a video walk around so that we can provide a free, no obligation market valuation to get you started.

Contact your nearest Sims Williams office for details.


Contact Details

Sims Williams Sales           01243 787868                01903 881133           01243 551368


Property Management and Lettings       01243 836055            01903 881133

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What our clients say

Outstanding Service

We sold our first home of 9 years, and bought our new forever home with Sims Williams. The service provided by John and team was outstanding. We had a very long and at times, stressful sale/purchase, however, John and his team kept us up to date as much as possible and the communication was brilliant. This made things a little less stressful. We can't fault John and his team and are so thankful for all their hard work and patience to make our sale and purchase possible. We would highly recommend using Sims Williams!
Mr & Mrs H - Nov 3rd, 2022

Professional Service

We have used Sims Williams on four occasions and have found their services excellent on each occasion. Buying and selling never an easy ride and when problems have arisen Sims have been very efficient at dealing with them. Would highly recommend them.
Valerie - Vendor - Jul 12th, 2021

Always Helpful

We have been very happy with the Arundel Office who helped us consistently with the numerous problems that came up with the purchase of our wonderful new home. Particular mention needs to go to Emma for her constant endeavours to sort things out, and Tamsin waiting outside the office to hand over the keys at the eleventh hour. Thank you all.
Hilary - Buyer - Mar 23rd, 2021


I have bought and sold houses through sims williams over the past few years, in October we decided to rent our house for a year. We were very uneasy about should we, what if etc. We called David to have a chat, he put our minds at rest and we went ahead and went on the rental market. 4 viewing within 48 hours and its rented. The Chichester branch is just brilliant and you feel they are there for you. Give him a call if you're wondering about selling/Renting.
Patricia w - Landlord - Jan 7th, 2021

Fabulous Service Thank you

We bought a wonderful house in Burpham through Sims and must compliment the entire team on their professionalism, follow through and continuous efficiency. Tamsin, Emma, Lynne & Helena, thank you all for your amazing work. House buying is stressful but helped when communication is clear and efficient, Sims excelled in this area. Linda & Mark x
Linda & Mark - Buyers - Nov 29th, 2021


Throughout the 10-month process of selling during two lockdowns, we received a totally professional, helpful and friendly service from everyone at SW at every stage.
Flis Salmon - Vendor - Jan 26th, 2021


I recently purchased and sold through this company. I have had some terrible service in the past. These people were a pleasure to deal with. They kept me informed, managed my purchase and sale with total professionalism. I have no reservations recommending them. Thank-you SW.
Alan Colbran - Buyer - Sep 5th, 2020


The Sims team at Arundel are a professional team. Very responsive and helpful.
Mel - Buyer - Dec 2nd, 2020


MIKE - Tenant - Jan 25th, 2020


Another effortless sale in the hands of the very capable and professional Sims Williams team in Arundel. From start to finish we have been supported, kept informed and advised. The team work brilliantly together, never missing a step. Thank you!!
Vendor - Dec 22nd, 2020